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What Are Some of the Best Ways to Respond to Caregiver Criticism?

Elder Care in Cherry Hill NJ: What Are Some of the Best Ways to Respond to Caregiver Criticism?

Elder Care in Cherry Hill NJ: What Are Some of the Best Ways to Respond to Caregiver Criticism?

As a caregiver, you’re going to get more than your fair share of criticism. Pretty much everyone you encounter or that you’re related to is going to have an opinion and they likely won’t be shy about sharing it.

Thank Them for Their Insight

One of the easiest ways for you to respond to criticism of what you’re doing as a caregiver is to simply thank the person for their insights. You may also want to add that you’ll give some thought to what they’ve said. This does two things. It allows you to gracefully exit the situation without escalating it and it also allows you to genuinely think about the statements later.

Open the Floor for Suggestions

If the person offering you criticism is persisting, then it might be time to politely open the floor for suggestions. Often someone offering your criticism doesn’t understand the full scope of what is going on with your elderly family member. As such, they may not understand that you’ve already tried some or all of what they’ve suggested and found it didn’t work.

Share How the Criticism Felt to You

If your feelings are hurt and the person offering criticism is someone you respect, it’s important to let them know how the statements made you feel. They may not understand how their words hit you and hearing from you that they’ve said something harsh might help them to rethink their approach.

Offer an Informative Rebuttal

You may want to offer an information-heavy response that explains why you’re doing what you’re doing. For instance, perhaps your elderly family member has been adamant that she wants to age in place. This can mean that you have to abide by her wishes, but you’ve hired elder care providers to give her as much help as possible. The person criticizing you may not realize all the steps you had to take to get to that point.

Avoid Losing Your Temper

Losing your temper isn’t going to help the situation at all. If you’re caught with criticism on a bad day, you might not be able to avoid airing your frustration. But try to take a deep, cleansing breath and choose a more useful response.

Quite often people mean well when they’re offering you criticism as a caregiver. They may simply phrase things badly or speak without thinking. If you believe that someone is honestly trying to be malicious, you may want to avoid making the situation worse.

If you or an aging loved-one are considering elder care in Cherry Hill, NJ, please contact the caring staff at TLC Home Care Services today. Call (856) 234-8700 for more information.

Patti Maltese and Kelly McCabe

Founders, and Co-Owners at TLC Home Care Services
Patti is a founding partner and co-owner of TLC and has been in the staffing industry for many years both as an Office manager, recruiter, client specialist, and sales rep. She has previously staffed nurses for the state of NJ in state facilities and currently maintains her CHHA license to date. She has a Bachelors Degree in Communications and oversees the daily operations of TLC. She recently graduated from the Goldman Sachs 10KSB program for business owners in Phila. and the relationships and knowledge from that program has helped her to take TLC to the next level in multiple ways. She is a mother to 2 daughters and a grandmother to 2 girls as well.She resides in Mt. Laurel and loves advocating for seniors and has performed in “Dancing with The Cherry Hill Stars” fundraiser for education.

Kelly C. McCabe is a founding partner and co-owner of TLC HomeCare Services.She and her business partner,Patti Maltese founded TLC HomeCare Services in March of 2009.In addition to management, marketing and sales, staffing and recruiting, Kelly holds her New Jersey producer’s license in Health and Life insurance and is also a New Jersey Certified Home Health Aide.Kelly is the proud mother of two daughters and is a resident of Moorestown, NJ.