The Face of TLC
Patti is founding partner and co-owner of TLC and has been in the staffing industry for many years both as an office manager, recruiter, client specialist, and sales rep. She has previously staffed nurses for the state of NJ in state facilities and currently maintains her CHHA license to date. She has a Bachelors Degree in Communications and oversees the daily operations of TLC. She recently graduated from the Goldman Sachs 10KSB program for business owners in the Phila region and the relationships and knowledge from that program has helped her to take TLC to the next level in multiple ways. She is a mother to 2 daughters and a grandmother to 2 girls as well. She resides in Mt. Laurel and loves advocating for seniors and has performed in “Dancing with The Cherry Hill Stars” fundraiser for education.
Founding partner and co-owner Kelly C. McCabe, credits her strong background in sales and marketing, community relations, staffing and her love of family as her inspiration for creating TLC HomeCare Services. After spending years as a leading Account Sales Administrator for a large health insurance company, she decided to branch out on her own. In 2009, she and Patti created TLC with her vision that stressed hands-on owner involvement. She is the client liaison and sales and marketing partner for the ever growing home care company. Kelly holds her New Jersey Producer’s License in health and life insurance and is a New Jersey Certified Home Health Aide. Kelly is the proud mother of two daughters and resides in Moorestown, NJ where TLC is headquartered. Kelly is passionate about health and fitness and is a devoted Philadelphia Eagles football fan.
Our mission is to set standards of excellence in providing exceptional non-medical care to individuals in their homes. TLC continually recruits and provides dedicated, caring and thoroughly screened and credentialed caregivers to your loved ones, who will naturally treat all clients as members of their own family. We are committed to preserving the independence and dignity of each and every client we service. Our caregivers and clients are the backbone of our business. Each group is equally important to the other.
Most people want to remain in their own homes as they age and therefore as the baby boomer generation retires there will be an even greater need for our services in the future. Our goal is to reduce the burden of care on family members, many of whom live great distances from their loved ones. We can tailor our services to each client so it is an affordable alternative to moving into a nursing home or other type of facility.
As the premier provider of homecare services in Burlington, Camden and Gloucester counties in southern New Jersey, we will continue to add more and more dedicated and compassionate staff to accommodate the ever growing elder population and assist them in accomplishing their activities of daily living. We also service those who have debilitating diseases like MS, Alzheimer’s, ALS, and Parkinson’s to name a few, and will continue ongoing special training to help these clients have a better quality of life.
Team TLC will continue to promote lifetime friendships, emotional and physical support and trusted confidants and friends to our clientele and in turn attempt to bridge the gap between generations. Our family is your family. We are all in this together. Strong relationships increase health benefits and reduce coronary risks. We put our hearts into everything we do. All people, regardless of age, religion or ethnicity want to enjoy and prosper in their lives and TLC wants to be the best at helping accomplish this goal for all!
Karen Garcia is our OFFICE MANAGER and PAYROLL/BILLING/INSURANCE EXPERT who has been with us since the beginning. She is a mom and wife and is Bilingual in Spanish. She also wears many other “hats” during any given business day so she is our all around go to lady. She knows everyone’s job! She troubleshoots, counsels, and has a sincere connection with everyone she meets. She goes above and beyond performing every task she takes on.
Cathy Smyth is our STAFFING COORDINATOR and CLIENT LIASON
Cathy is the person all caregivers and clients interact with daily, setting up schedules. She also does recruiting, HR duties, reference checking, background checks and provides excellent customer service. She handles all administrative duties, and interviews prospective caregivers. Cathy is also a wife and mom and had an impressive career before joining our team from Riverview Estates in Riverton NJ.
Michelle Mahan has been our staff RN for over 5 years and she has been an RN professionally for over 30 years. Michelle is a skilled staff nurse with expertise in patient care, assessments and diagnostic procedures. She oversees all of our aides in the field on a regular basis and creates the initial care plan for all clients who require one. She also follows up on a regular schedule revisiting our clients and updating their records and care and rates the skills of our aides on each case. She is also a mom, grand mom and wife and has a lot of patience and compassion for all clients. She is very thorough and detailed in her evaluations and recommendations and we rely heavily on her professional opinion.
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